Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of TitanUS Technologies LLC. The collective work includes works that are licensed to TitanUS Technologies LLC. Copyright 2008, TitanUS Technologies LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with TitanUS Technologies LLC or purchasing TitanUS Technologies LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with TitanUS Technologies LLC or to purchase TitanUS Technologies LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by TitanUS Technologies LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of TitanUS Technologies LLC used in the site are trademarks or registered trademarks of TitanUS Technologies LLC


Warranty Disclaimer
The difference between the warranties is the period of time during which your workstation will be covered.  By placing the order the customer agrees to the following:

Titanus Technologies warrants to the original purchaser (does not include authorized distributors/dealers), that a new machine is free from defects in material and workmanship and agrees to repair or replace any defective parts or machine.

In case of a problem, if the cause is identified over the telephone and it can be replaced by the customer, we will ship a replacement part within 24 hours and assist with the installation.  Otherwise the computer needs to be shipped back to our location for repair.  Customer is responsible for shipping charges of the return back to Titanus Technologies LLC.

This warranty does not apply to workstations which, after our inspection, are determined to have been damaged due to neglect, abuse, overloading, accident or improper usage. Damaged due to overclocking will completely void the warranty.

Opening the computer case without our authorization will immediately void your warranty.  The computer cannot be taken to a repair shop unless instructed by Titanus Technologies.  Customer is free to install upgrades, but must contact us prior to installation.

Buyer's remedy for breach of warranty, hereunder, shall be limited to repair or replacement of nonconforming parts and machines at the buyer’s expense. Under no circumstances shall consequential damages be recoverable.

Please contact us if you have any additional questions regarding our warranty conditions.


Limitation of Liability
TitanUS Technologies LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TitanUS Technologies LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a TitanUS Technologies LLC product is mistakenly listed at an incorrect price, TitanUS Technologies LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TitanUS Technologies LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TitanUS Technologies LLC shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by TitanUS Technologies LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
TitanUS Technologies LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to TitanUS Technologies LLC.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of TitanUS Technologies LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of TitanUS Technologies LLC products) must be commenced within one (1) year after the claim or cause of action arises. TitanUS Technologies LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TitanUS Technologies LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a TitanUS Technologies LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
TitanUS Technologies LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, TitanUS Technologies LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, TitanUS Technologies LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to TitanUS Technologies LLC in its sole discretion.
 
 
Warranty (Products):
Products, except for CPU, memory and non-refundable items are warranted for replacement or refund for 30 days from the invoice date. CPU andMemory are warranted only for replacement or refund for 14 days from the invoice date. 15% restocking fee applies to all returns for refund.


Some items are non-refundable and can only be exchanged for the exact same item in case of product defect. These products will have a “not refundable" message or tag on the item detail page.


Due to manufacturer policies, all packaged items with plastic clamshells, shrink wrap, special seals, or other types of packaging that sustains damage when opened are NON-RETURNABLE if the packaging has been OPENED or TAMPERED. 15% restocking fee applies to all returns for refund.


Refund for CPU is based on current market price, and 15% restocking fee will be applied after the adjustment.


Please note that any physical damage to any product will VOID the product's warranty.

Modifying a product in any, permanent or non-permanent way is considered physically damaged. Titanus Technologies will not honor warranty if the product connectors, plugs or pins are bent as well as if casing is either cracked, chipped, burnt or have sustained any type of physical damage. We highly recommend carefully reading the manufacturer's instructions before installing and start using your product.


After the 15th day of purchase no returns for refund will be accepted (Please refer to the Return Policy paragraph), defective parts may be returned to Titanus Technologies for repair according to the following warranty period:'
 

  • Hard-drive: 1 year from invoice date.
  • Memory: 1 year from invoice date.
  • AMD CPU OEM: 6 months from invoice date.
  • AMD CPU Retail: 3 months from invoice date.
  • Intel CPU OEM & Retail: 3 months from invoice date.
  • Computer System: Accord to the purchased warranty, coverage and service plan.
  • Portables Media Players: 6 months from invoice date.

All defective parts must be received before the warranty expires. All physically damaged products will VOID the product's warranty and will be returned to the owner at their expenses if there is any.


Please contact the manufacturer directly for repair/replacement if the product is still covered by manufacturer's warranty after the one (1) year (6 months for AMD OEM CPU, 3 months for Intel CPU and AMD Retail CPU) warranty period.

 

Hardware Warranty and support starts immediately after the purchase date.

Some rules and policies may apply depending on the coverage plan the client purchase.

 

Return Policy
Original sales receipt must accompany returns.

 We accept returns for exchange or refund 15 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

     -without showing signs of wear or damage in any way

     -within 30 calendar days of the delivery date (after 30 days no returns are allowed)

     -must not be a special order or a custom order

     -unless noted that it cannot be returned or has a different return  policy time period other than that 15 days noted  in that item's  particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

There is a 15% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 15 days and WITHOUT contacting us will NOT be refunded.

 Customer is responsible for all shipping costs if seller is not at fault.


Indemnification
You agree to indemnify, defend, and hold harmless TitanUS Technologies LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, TitanUS Technologies LLC may link to sites operated by third parties. However, even if the third party is affiliated with TitanUS Technologies LLC, TitanUS Technologies LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TitanUS Technologies LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, TitanUS Technologies LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


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